** C7 Reported issues and resolutions thread **
Instructor
Joined: Oct 2013
Posts: 210
Likes: 1
From: Royal Palm Beach FL
We apologize that you have not been able to fully experience your C7 yet! We would like to document everything you've experienced, and speak with your dealer about the delay and your service thus far. When you get a moment please shoot Kelly and I a PM with your VIN, contact info, and involved dealer.
Marissa
Chevrolet Customer Care
Marissa
Chevrolet Customer Care
Thanks,
Stephen
Le Mans Master
Joined: Apr 2012
Posts: 6,956
Likes: 4,811
From: Camden SC
This is know the second time I have heard about the bezel somehow "touching" the center screen and causing it to short. Well, heck, if the fix is that easy, let's get the word out to everyone!
Le Mans Master
Joined: Apr 2012
Posts: 6,956
Likes: 4,811
From: Camden SC
All these add up to Non-driving issues which is important to realize, after all that's why most of us bought the car. I hope and anticipate many of these can be fixed via software updates. In my opinion the electrical and programming of the car was just not quite ready for release. Please advise if you have encountered and successfully fixed any of these same issues.
See you on the road
See you on the road
Intermediate
Joined: Oct 2013
Posts: 43
Likes: 0
Got my car back today. Had it in for the 3rd time for interior rattles. And it looks like I'll have to bring it in again cause they are still there. But hey what can ya do. I guess I'll just need to bring it back over and over again until it's fixed. Maybe GM will actuayl get involved and help. Very frustrated
Instructor
Joined: Oct 2013
Posts: 165
Likes: 14
From: Canyon Lake TX
infotainment issues and Paint
My Corvette has been in the shop 1 week out of the 2 weeks I have owned it. Update to issues
1. infotainment system, Radio randomly browses, A/C turns on and off randomly, Seat heater, A/C randomly turns on and stays on.
New Infotainment unit has corrected the problem so far.
2. Seat had cut from Exacto Blade. Seat cover replaced.
3. Paint runs on roof behind Targa top and divets in mirrors. Not yet repaired
4. inner front fenders partially cleared, underside of hood not cleared and uneven. Paint shop stated this is normal as they looked at another 2014 Stingray and it has the same issue. I feel this is unacceptable for the price we pay for our cars.
I have a request for those of you that have received your Stingrays. If you can check the front fenders and look at the section that the hood closes over to see if it is cleared partially cleared or a matte finish. Also the underside of the hood anywhere if it is cleared at all.
Thank You
PS: opened two tickets with ChevroletCustomer Service with no call back or assistance
1. infotainment system, Radio randomly browses, A/C turns on and off randomly, Seat heater, A/C randomly turns on and stays on.
New Infotainment unit has corrected the problem so far.
2. Seat had cut from Exacto Blade. Seat cover replaced.
3. Paint runs on roof behind Targa top and divets in mirrors. Not yet repaired
4. inner front fenders partially cleared, underside of hood not cleared and uneven. Paint shop stated this is normal as they looked at another 2014 Stingray and it has the same issue. I feel this is unacceptable for the price we pay for our cars.
I have a request for those of you that have received your Stingrays. If you can check the front fenders and look at the section that the hood closes over to see if it is cleared partially cleared or a matte finish. Also the underside of the hood anywhere if it is cleared at all.
Thank You
PS: opened two tickets with ChevroletCustomer Service with no call back or assistance
Last edited by racer778; Nov 6, 2013 at 11:02 PM.
Intermediate
Joined: Oct 2013
Posts: 43
Likes: 0
I have been waiting (selfishly) to see if your issue with rattles gets/got resolved. The reason I say selfishly, is because as much as you have driven your car, I am sure my fix (with likeliness to embarrass myself) is not the case for you. I hadn't noticed a rattle. Then I read your post. A few days later, I was driving and noticed a rattle. It took 100 trips around the block checking things etc... and there it was... The passenger seat belt hits the side of the seat. try it... I hope its as lame a fix for you as it was me...
Burning Brakes
Joined: Aug 2013
Posts: 817
Likes: 34
VIN 1719 update, 1935 miles: Brought to the dealer for two things. Vehicle pulls to the right at any speed, and NPP does not seem to be working properly as around 25mph in 3/4 gear it sounds like a rag has been sucked into the exhaust in both A6 and paddle mode. Regional engineer came in and realigned car within specs but as far to the edge as they could to attempt to fix the pull, this was done after ruling out a radial tire wear issue. Test drove and vehicle still pulls. Checked computer in reference to NPP and discovered nothing. Engineer stated he agrees sound is not normal, and that pull is unacceptable. Checked his databases and no record of other cars doing this. Asked for a couple of weeks to do research and gave guarantee that if alignment issues cause uneven tire wear that my first replacement set will be at no charge.
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Pro
Joined: Dec 2004
Posts: 662
Likes: 41
From: LI NY
St. Jude Donor '06
Update on post 341.
Dealer has been working hard with GM. Apparently the seats are causing quite a few problems. Dealer got a replacement switch for my seat (not sure which switch) but needs a bezel that effects the recline, if I have my story straight. The bezel is not available anywhere in the country
They are hoping to get something from the factory.
This will be day four at the dealer. I miss my car.
Dealer has been working hard with GM. Apparently the seats are causing quite a few problems. Dealer got a replacement switch for my seat (not sure which switch) but needs a bezel that effects the recline, if I have my story straight. The bezel is not available anywhere in the country
They are hoping to get something from the factory.This will be day four at the dealer. I miss my car.
Instructor
Joined: Oct 2013
Posts: 210
Likes: 1
From: Royal Palm Beach FL
Update on post 341.
Dealer has been working hard with GM. Apparently the seats are causing quite a few problems. Dealer got a replacement switch for my seat (not sure which switch) but needs a bezel that effects the recline, if I have my story straight. The bezel is not available anywhere in the country They are hoping to get something from the factory.
This will be day four at the dealer. I miss my car.
Dealer has been working hard with GM. Apparently the seats are causing quite a few problems. Dealer got a replacement switch for my seat (not sure which switch) but needs a bezel that effects the recline, if I have my story straight. The bezel is not available anywhere in the country
They are hoping to get something from the factory.This will be day four at the dealer. I miss my car.
Drifting
Joined: Sep 2013
Posts: 1,948
Likes: 143
From: Alpharetta, GA
Spoke to the SM manager today concerning my issues.
1. New Muffler installed.
2. New headliner installed
3. Waiting on new MY Link head unit. Seems to think there will be a recall of some sorts with all the issues.
4. PTM - Waiting on new head unit. He mentioned chevy is working on a software update. Should be out before the end of the year (yeah, right).
5. Seats - Called in an upholsterer to fix stitching in seats. It's crooked as hell.
6. Hill assist - I asked if they could disable. No go! Not a big deal however it's annoying as the e-brake doesn't release quick enough.
7. Still waiting for the GM rep to address Paint and body panel issues.
Getting there slowly but surely.
1. New Muffler installed.
2. New headliner installed
3. Waiting on new MY Link head unit. Seems to think there will be a recall of some sorts with all the issues.
4. PTM - Waiting on new head unit. He mentioned chevy is working on a software update. Should be out before the end of the year (yeah, right).
5. Seats - Called in an upholsterer to fix stitching in seats. It's crooked as hell.
6. Hill assist - I asked if they could disable. No go! Not a big deal however it's annoying as the e-brake doesn't release quick enough.
7. Still waiting for the GM rep to address Paint and body panel issues.
Getting there slowly but surely.
Racer
Joined: Oct 2005
Posts: 276
Likes: 0
From: Marietta GA
It definitely requires a different technique than using/releasing a hand brake as you engage the clutch (I rarely used that technique in my other manual cars except on extremely steep hills with idiots stopping too close behind me.) You'll get the hang of it.
Good luck with your other items.
Rat
Drifting
Joined: Sep 2013
Posts: 1,948
Likes: 143
From: Alpharetta, GA
My daily route entails numerous hills with stop signs and traffic signals, so I get a lot of practice regarding hill assist with my m7 Stingray. It does seem to be more aggressive than the hill assist on my other cars (those are all automatics, however.) At first I thought there might be a problem with it, but my hill technique has adjusted to it and now I barely notice it.
It definitely requires a different technique than using/releasing a hand brake as you engage the clutch (I rarely used that technique in my other manual cars except on extremely steep hills with idiots stopping too close behind me.) You'll get the hang of it.
Good luck with your other items.
Rat
It definitely requires a different technique than using/releasing a hand brake as you engage the clutch (I rarely used that technique in my other manual cars except on extremely steep hills with idiots stopping too close behind me.) You'll get the hang of it.
Good luck with your other items.
Rat
Greg
Last edited by cbboarder; Nov 7, 2013 at 04:19 PM.
Burning Brakes
Joined: Aug 2013
Posts: 817
Likes: 34
I do agree about the hill assist. It worked great on my 2013 Mustang GT and it felt natural. With my C7, I feel like it holds for too long and you have to give too much throttle to get going which causes a jerky launch.
Racer
Joined: Oct 2005
Posts: 276
Likes: 0
From: Marietta GA
My first couple of days on my hilly route were a different story though. No stalls, but I'd lug the engine on one start and then apply too much throttle then next. It was a little embarrassing as the car draws so much attention you just know everyone is watching and thinking "What a noob!"
With morning traffic, I get to use my technique three times just to get out of my neighborhood (four if I have to wait to get out of my hilly driveway) and another three or four depending on the route I take. Coming home is the same plus one. Practice makes perfect.
Rat
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
I apprecate the offer but I'll pass. I opened two cases with y'all when this issue started and you closed them both prior to my car being fixed. My dealer did an amazing job. It took 22 days to fix the issue because we were waiting on advisement for Chevy. The issue was reported to Chevy on Oct 16th both by the dealer and myself. I first opened a case with customer care on Oct 16 then a second one the next wk. I was without my car for 17 days. I took my car back for 5 days unfixed while we were waiting on a field engineer to become available. I have it back now and it's working. I'm not sure why Chevy handled my case this way nor am I claiming this is the norm, but these are the facts. I am happy with my car and I would recommend it to anyone, but I am disappointed in how I was treated by chevy.
Thanks,
Stephen
Thanks,
Stephen
I pulled up one of your cases and you are correct we did drop the ball! I am so very sorry that we did not see your case through until the end. I am very glad that your dealership has been taking good care of you throughout this entire repair process.
If there is anything that we can do in the future, Marissa and I will help. We will also be there in the event something does not go as planned.
I am sorry again. Please enjoy your new Stingray a little extra for me!
Kelly J.
Chevrolet Customer Care
Race Director
Joined: Aug 2000
Posts: 14,860
Likes: 3
From: 96598
To the ones having allot of problems. Major ones.
Talking about ones that have several issues. That can make
the car undrivable.
Trade it in now. From past cars that start off with issues just
kept having issues. Had a lincoln that didn't make it home till
electrical demon surfaced. had the car 4 years. They were
never fixed. For awhile maybe than kept coming back. Heard
the second owner could not solve either. My C6 just made it
to the house and died in the driveway. They would work on it
but never cured it. Quit driving it at 9,000 except local errands
and over too friends. All the stuff that reared its face during
the warranty years, just seemed to resurface. Never a true
solution. If got the funds to do this, do it. You will be happier
getting one without issues. The problems child will just
take the wind out of your sail. Cosmetic paint and panel not
talking about that. Have heard this over the years, once you
take a car apart its just not the same. Seems to lead to more
issues. This would apply to C7, Camaro even Porsche.
Some people have kids that no matter how hard they try,
just nothing can do with them. Cars can be the same
Talking about ones that have several issues. That can make
the car undrivable.
Trade it in now. From past cars that start off with issues just
kept having issues. Had a lincoln that didn't make it home till
electrical demon surfaced. had the car 4 years. They were
never fixed. For awhile maybe than kept coming back. Heard
the second owner could not solve either. My C6 just made it
to the house and died in the driveway. They would work on it
but never cured it. Quit driving it at 9,000 except local errands
and over too friends. All the stuff that reared its face during
the warranty years, just seemed to resurface. Never a true
solution. If got the funds to do this, do it. You will be happier
getting one without issues. The problems child will just
take the wind out of your sail. Cosmetic paint and panel not
talking about that. Have heard this over the years, once you
take a car apart its just not the same. Seems to lead to more
issues. This would apply to C7, Camaro even Porsche.
Some people have kids that no matter how hard they try,
just nothing can do with them. Cars can be the same
Racer
Joined: Oct 2005
Posts: 276
Likes: 0
From: Marietta GA
At the request of members, I am creating this thread for ACTUAL owners to post about ACTUAL problems. This will get all of the issues together in one location and allow other owners and would be owners to learn about the issues that owners are experiencing or discovering.
What's allowed:
Factual accounts of issues you encounter as a real owner of a real car. Provide as much detail and documentation as you are able to talk about the issue.
Factual accounts or updates regarding resolution of issues that you or your dealer provided to solve a problem with your Stingray. If you solve a problem and post a separate update, please edit your original post that it was resolved and refernce the post with the update if possible.
What's not allowed (This will be strictly enforced):
Anecdotal comments about first year models.
Comments about other model year Corvettes (even if they may relate to current equipment.)
Stories or issues you read about on other forums.
Posting about a problem "your friend" had with their car.
Posting that "your car is fine" or "I didn't have that problem."
The intent of this thread is to collect data and provide information for people who own a 2014 Corvette Stingray. Hopefully we will see both problems and resolutions and allow a place for folks to learn how to deal with issues that they encounter. If you can provide content information (equipment group, options, etc.) about your car that would be welcome. If you can provide photos of the issue or video of the behaviour, that would be welcome. If are willing to post your VIN number, that would be helpful so that others with VIN's in a nearby range can relate.
Let's see if we can keep this thread on topic and make it a useful place for new and would be owners to learn what is going on.
What's allowed:
Factual accounts of issues you encounter as a real owner of a real car. Provide as much detail and documentation as you are able to talk about the issue.
Factual accounts or updates regarding resolution of issues that you or your dealer provided to solve a problem with your Stingray. If you solve a problem and post a separate update, please edit your original post that it was resolved and refernce the post with the update if possible.
What's not allowed (This will be strictly enforced):
Anecdotal comments about first year models.
Comments about other model year Corvettes (even if they may relate to current equipment.)
Stories or issues you read about on other forums.
Posting about a problem "your friend" had with their car.
Posting that "your car is fine" or "I didn't have that problem."
The intent of this thread is to collect data and provide information for people who own a 2014 Corvette Stingray. Hopefully we will see both problems and resolutions and allow a place for folks to learn how to deal with issues that they encounter. If you can provide content information (equipment group, options, etc.) about your car that would be welcome. If you can provide photos of the issue or video of the behaviour, that would be welcome. If are willing to post your VIN number, that would be helpful so that others with VIN's in a nearby range can relate.
Let's see if we can keep this thread on topic and make it a useful place for new and would be owners to learn what is going on.
Intermediate
Joined: Oct 2013
Posts: 43
Likes: 0
To the ones having allot of problems. Major ones.
Talking about ones that have several issues. That can make
the car undrivable.
Trade it in now. From past cars that start off with issues just
kept having issues. Had a lincoln that didn't make it home till
electrical demon surfaced. had the car 4 years. They were
never fixed. For awhile maybe than kept coming back. Heard
the second owner could not solve either. My C6 just made it
to the house and died in the driveway. They would work on it
but never cured it. Quit driving it at 9,000 except local errands
and over too friends. All the stuff that reared its face during
the warranty years, just seemed to resurface. Never a true
solution. If got the funds to do this, do it. You will be happier
getting one without issues. The problems child will just
take the wind out of your sail. Cosmetic paint and panel not
talking about that. Have heard this over the years, once you
take a car apart its just not the same. Seems to lead to more
issues. This would apply to C7, Camaro even Porsche.
Some people have kids that no matter how hard they try,
just nothing can do with them. Cars can be the same
Talking about ones that have several issues. That can make
the car undrivable.
Trade it in now. From past cars that start off with issues just
kept having issues. Had a lincoln that didn't make it home till
electrical demon surfaced. had the car 4 years. They were
never fixed. For awhile maybe than kept coming back. Heard
the second owner could not solve either. My C6 just made it
to the house and died in the driveway. They would work on it
but never cured it. Quit driving it at 9,000 except local errands
and over too friends. All the stuff that reared its face during
the warranty years, just seemed to resurface. Never a true
solution. If got the funds to do this, do it. You will be happier
getting one without issues. The problems child will just
take the wind out of your sail. Cosmetic paint and panel not
talking about that. Have heard this over the years, once you
take a car apart its just not the same. Seems to lead to more
issues. This would apply to C7, Camaro even Porsche.
Some people have kids that no matter how hard they try,
just nothing can do with them. Cars can be the same