** C7 Reported issues and resolutions thread **
Drifting
Joined: Jun 2013
Posts: 1,764
Likes: 10
From: Cumming GA
On order: Torch Red Z51
Change to 'radio' to include XM and the your 'media' will stop going through the tracks. A flash-drive will still flash, but the next time you hit media it will still be on the same song. If you just push the off button, it will as you said still be going through the tracks.
Instructor
Joined: Sep 2012
Posts: 143
Likes: 53
Has anyone get their driver's seat memory working correctly yet? I mean when entering the driver side and closing the door the driver's setting happens? Like moving forward and the steering wheel moves to your settings? Gm contacted me asnd acted like they did not know anything about it.
Not ideal, but that's how it works.
E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
Posts: 34,943
Likes: 12,359
From: NE South Carolina
Then you can recall with one push of the button IF you can start the car before you push it (as long as you doesn't have it up against a max stop, put in 1/2 inch forward of max.) If like myslf, there is no way so-you’ll have to hold in the desired return button. That is the way it works. Learn to push the button with your left hand as you engage the seat belt! Awkward but saves time!
Sounds like the software guys were too busy with the 2015 to fix it, so we’ve been told “it’s working as designed”. Maybe when the 2015 works the way the C6 did there will be a fix for us!
Racer
Joined: Apr 2010
Posts: 451
Likes: 27
From: Prescott AZ
This is a simple fix that I'm surprised GM can't work it out on the seat memory. One should not just accept the way it works now. If my C6 work fine then fix it...... They can't be that incompetent. Or can they? Just asking
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
Hi Bee attack,
We are sorry to hear that you are having concerns with your memory seat. Please reach out to us via private message with your VIN to discuss further.
Andraya R. (assisting William)
Chevrolet Customer Care
We are sorry to hear that you are having concerns with your memory seat. Please reach out to us via private message with your VIN to discuss further.
Andraya R. (assisting William)
Chevrolet Customer Care
E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
Posts: 34,943
Likes: 12,359
From: NE South Carolina
I do not believe it is incompetence, I think they were too busy. Let’s see what they do with the 2015 since many of us have been reporting the issue since October! Many posts saying the same as you! If fixed for the 2015 perhaps they will offer an update for the 2014.
Melting Slicks
Joined: Jul 2004
Posts: 2,216
Likes: 284
From: Ten Mile TN
Very poor design. Its really a simple programing fix.
Even worse customer service and concern as they will not make it right.
Really pisses me off a 70K car does not have memory seats that work right with a Manual.
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Melting Slicks
Joined: Jun 2004
Posts: 2,130
Likes: 54
From: Granbury, Pecan Plantation TX
I have a Z51 A6 and have had it since late Oct, noticed noise and rattling coming from what appears to be under the car and to the rear. This noise has increased over the last few weeks and took it in to the dealer today. The tech checked it out and it appears the bearings associate with the drive shaft have a problem. Being it's Friday they will not know the details till Monday, so I guess it's wait and see the final diagnosis. Service writer estimates it could be up to two weeks for repair???
I have searched and could not find any drive shaft issues.
I will update when I know the details.
As a side note, this car #170 was manufactured on 8/28 and spent time at Roush Industries, Lavonia MI, delivery to my dealer was 10/27- Still do not know what Roush performed.
UPDATE:
They have determined the driveshaft bearings are at fault, they have inspected the torque tube and no problems there. They received the front and back bearings today and will install them tomorrow, I will have them check for updates and have an oil change after the bearing job so should get the car back Mon or Tue next week. UPDATE TWO (Same Day) it appears they received the wrong bearings, GM has decided that the whole assembly will be replaced so a new drive shaft and torque tube assembly are being sent over night to my dealer (that's a better solution)
I have searched and could not find any drive shaft issues.
I will update when I know the details.
As a side note, this car #170 was manufactured on 8/28 and spent time at Roush Industries, Lavonia MI, delivery to my dealer was 10/27- Still do not know what Roush performed.
UPDATE:
They have determined the driveshaft bearings are at fault, they have inspected the torque tube and no problems there. They received the front and back bearings today and will install them tomorrow, I will have them check for updates and have an oil change after the bearing job so should get the car back Mon or Tue next week. UPDATE TWO (Same Day) it appears they received the wrong bearings, GM has decided that the whole assembly will be replaced so a new drive shaft and torque tube assembly are being sent over night to my dealer (that's a better solution)
Banned Scam/Spammer
Joined: Feb 2007
Posts: 1,700
Likes: 708
Corvette C7 Coupe, 4 weeks old and son noticed passenger door is rubbing against front fender when opening- you can hear it. Small mark on edge of door. Contacted dealer and read several posts on Corvette sites...that have identified this same issue.
Hoping the GM Customer service reps can weigh in on this issue...
J
Hoping the GM Customer service reps can weigh in on this issue...
J
Drifting
Joined: Jun 2013
Posts: 1,764
Likes: 10
From: Cumming GA
On order: Torch Red Z51
The dealer can easily fix it. At the forum one of the engineers from the factory corrected a very minor fitment issue on my drivers door by adjusting the Striker right in front of the museum. I call that some of the best customer service I've ever experienced 
.
.Corvette C7 Coupe, 4 weeks old and son noticed passenger door is rubbing against front fender when opening- you can hear it. Small mark on edge of door. Contacted dealer and read several posts on Corvette sites...that have identified this same issue.
Hoping the GM Customer service reps can weigh in on this issue...
J
Hoping the GM Customer service reps can weigh in on this issue...
J
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
Corvette C7 Coupe, 4 weeks old and son noticed passenger door is rubbing against front fender when opening- you can hear it. Small mark on edge of door. Contacted dealer and read several posts on Corvette sites...that have identified this same issue.
Hoping the GM Customer service reps can weigh in on this issue...
J
Hoping the GM Customer service reps can weigh in on this issue...
J
We are so sorry to hear of the concerns you are experiencing with your vehicle. I see that you've reached out to your dealership about this concern, we'd be happy to document these concerns in our system and discuss further. Please send us a private message with your VIN. We look forward to hearing from you soon.
Thank you,
Andraya R. (assisting William)
Chevrolet Customer Care
Banned Scam/Spammer
Joined: Feb 2007
Posts: 1,700
Likes: 708
Cruiter
Thanks, guessing the striker will not aid in the opening of the door issue? The door is rubbing when opening and not fully slipping inside the front fender. I would think the door will need adjusting on the hinge end, not the striker side?
Bringing to dealer tomorrow.
Bringing to dealer tomorrow.
Banned Scam/Spammer
Joined: Feb 2007
Posts: 1,700
Likes: 708
PM sent-
PM sent.
Hi J,
We are so sorry to hear of the concerns you are experiencing with your vehicle. I see that you've reached out to your dealership about this concern, we'd be happy to document these concerns in our system and discuss further. Please send us a private message with your VIN. We look forward to hearing from you soon.
Thank you,
Andraya R. (assisting William)
Chevrolet Customer Care
We are so sorry to hear of the concerns you are experiencing with your vehicle. I see that you've reached out to your dealership about this concern, we'd be happy to document these concerns in our system and discuss further. Please send us a private message with your VIN. We look forward to hearing from you soon.
Thank you,
Andraya R. (assisting William)
Chevrolet Customer Care
Pro
Joined: Oct 2013
Posts: 536
Likes: 2
2nd sceeen issue
First issue was resolved April 5th (Screen would not turn on. Fix was service tech reset "logic unit" by removing fuse for 10 mins)
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
First issue was resolved April 5th (Screen would not turn on. Fix was service tech reset "logic unit" by removing fuse for 10 mins)
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
I’m sorry for any inconvenience that this may have caused. Let us know how your appointment goes and if you have any further questions. Have a great day!
Jennie R.
Chevrolet Customer Care
Intermediate
Joined: Mar 2014
Posts: 34
Likes: 0
From: Woodstock Georgia
Carpet on footwell of passenger side upsweep is bubbling and not laying flush. Dealer says that's because the "modules" are behind the carpet so it can't be glued ... Must be accessible. Not sure it's supposed to bubble though. So how do I resolve this one? Velcro? Duct-tape?
Instructor
Joined: Jul 2013
Posts: 153
Likes: 0
From: Hanover PA
First issue was resolved April 5th (Screen would not turn on. Fix was service tech reset "logic unit" by removing fuse for 10 mins)
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
This issue started May 2nd
Screen turns on midway down as I open the compartment and turns off midway up as I close the compartment
Service appointment scheduled for Thursday May 8th
3870 Miles
VIN 15745
One day in and out...
Instructor
Joined: Mar 2013
Posts: 125
Likes: 19
From: Minneapolis MN
I have reported earlier that my driver side window catches now and then when opening the door. Now I have stopped the car and shut if off, and I am not able to open the door with the electrical button so I had to do the lever on the floor 2 times so far. Also quite often I open the door, and it locks itself at the second position (not quite closed) and by pushing the door electrical button one more time I get out. Has this happened to anyone else? Is it a loose contact or what can it be? Any advise or thoughts would be much appreciated as I believe the dealer will be as confused as I am.
2nd Gear
Joined: May 2014
Posts: 2
Likes: 0
I have a non-Z51 3LT manual transmission with performance exhaust. I have had the car for about 2 weeks with no issues on the inside at all. My only problem is either the gear box or the clutch. Going from 1st to 2nd is a bit jumpy and if I'm in any mode other than sport or track, I hear a rattling in the front right side of the car. Overall, the shifting isn't as smooth as I would have expected. I can feel a lot of grinding on the clutch when I'm shifting. This is my first car with a manual transmission so I would like to know if this is normal or if I should take the car into service. Any suggestions or ideas on what could be the problem?