** C7 Reported issues and resolutions thread **
Heel & Toe
Joined: Nov 2013
Posts: 16
Likes: 0
DIC Update for HVAC
Hi Cruiter,
You are correct! The DIC update does cover the HVAC concerns that many people have been experiencing. I was informed of that today when I came into work. I was so happy to hear that!
I am sorry for my miscommunication!
If anyone would like to have their HVAC updated, I would be more than happy to call your dealership for you.
I hope y'all have a wonderful holiday,
Kelly J.
Chevrolet Customer Care
You are correct! The DIC update does cover the HVAC concerns that many people have been experiencing. I was informed of that today when I came into work. I was so happy to hear that!
I am sorry for my miscommunication!
If anyone would like to have their HVAC updated, I would be more than happy to call your dealership for you.
I hope y'all have a wonderful holiday,
Kelly J.
Chevrolet Customer Care
Kelly J. @ Chevrolet Customer Care
Is there a date when this update was available to the dealers? Mine was at the dealer on Tuesday, 12/17, all software was to be updated. Still have same issues with the HVAC system as stated in the other posts.
Instructor
Joined: Oct 2013
Posts: 237
Likes: 7
From: Brookeville Md
Safety Car
Joined: Dec 2011
Posts: 3,608
Likes: 13
From: New Rochelle N.Y. 2013 Grand Sport
If you have them in the picture chances are you have them all over the car and from the looks of the pics you are going to need a paint correction in the form of a professional detail. Those scratches are not light and it would take you forever to do it by hand if you could even generate the power needed to remove those scratches with your arm.
Racer
Joined: Nov 2013
Posts: 313
Likes: 44
From: Little Rock AR
Z51 with magnetic ride.
owners manual on page 5-42 states that when using the infotainment screen - go to settings - select driving mode - there should be 3 options. 1. Engine sound management
2. Steering
3. Suspension.
I only have the first 2. No suspension option. Have contacted 2 dealers and called Chevy. Case number created. I searched but couldn't find where others have noticed or had this problem. Started a new thread as well since this one is becoming saturated. I figure either they removed the option, or my ECU was loaded with a version for cars without the magnetic ride since i don't think the non-magnetic ride with Z51 or non-Z51 is adjustable. Its a big deal considering the responsiveness of the engine (throttle mapping/timing) and the automatic transmission shift points and aggressiveness are different from touring to sport to track. Most roads here are not track suspension setting worthy and would rattle you unmercifully. No one seems to have a clue. Can anyone else with a magnetic ride confirm that this setting does or does not exist for them. If note, I would hope that this setting option is added with an ECU reflash as out of the 3 options under driving mode it is then only one I care about.
owners manual on page 5-42 states that when using the infotainment screen - go to settings - select driving mode - there should be 3 options. 1. Engine sound management
2. Steering
3. Suspension.
I only have the first 2. No suspension option. Have contacted 2 dealers and called Chevy. Case number created. I searched but couldn't find where others have noticed or had this problem. Started a new thread as well since this one is becoming saturated. I figure either they removed the option, or my ECU was loaded with a version for cars without the magnetic ride since i don't think the non-magnetic ride with Z51 or non-Z51 is adjustable. Its a big deal considering the responsiveness of the engine (throttle mapping/timing) and the automatic transmission shift points and aggressiveness are different from touring to sport to track. Most roads here are not track suspension setting worthy and would rattle you unmercifully. No one seems to have a clue. Can anyone else with a magnetic ride confirm that this setting does or does not exist for them. If note, I would hope that this setting option is added with an ECU reflash as out of the 3 options under driving mode it is then only one I care about.
All things considered, I'd hope that in the future preferably from GM we could see an updated that would make the combinations between suspension, exhaust, steering, stabilitrak, TCS, eLSD, & the various performance modes a little more independently selectable. If it were not updated from GM I sure all of these tuner companies out there one of them would probably offer something similar before long.
Wormwood
Burning Brakes
Joined: Jun 2013
Posts: 1,000
Likes: 282
From: Texas
A/C comes on with 44 outside/ inside temp set at 72.
When I start my car in the morning, the first time I start the fan the A/C is on also. The temp outside can be 44 and inside car temp set at 72, but when I turn on the fan the A/C also comes on. This seems to happen every morning after I've driven about 1 1/2 miles and then turn on my "heater".
(p.s. I do NOT turn on the A/C any time during the day before)
Any body else have this happen??
(p.s. I do NOT turn on the A/C any time during the day before)
Any body else have this happen??
Drifting
Joined: Nov 2004
Posts: 1,765
Likes: 47
From: Doylestown PA
Well, Merry Christmas to All, & to All a Goodnight!
Jerry
Heel & Toe
Joined: Nov 2013
Posts: 16
Likes: 0
HVAC Issues, Vin # 1533, Delivered 10/3/13
My does not work right either. Supposedly all softeare updated last week, still not right. Similiar ro yours and other similiar post. My previous post to Kelly was to find out the date of the new update for the HVAc etc.
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Drifting
Joined: Jun 2013
Posts: 1,764
Likes: 10
From: Cumming GA
On order: Torch Red Z51
I'm trying to understand why you VIN is higher than mine. My Lola came off the line 10/07 and she's 3602.
Intermediate
Joined: Sep 2013
Posts: 29
Likes: 9
From: Richmond Texas
Lights on the steering wheel?
i have my C7 for 5 weeks and 1800 miles. My radio screen started to flicker only in radio mode 3 days ago and now it is ok for the last 2 days. Yesterday on my trip home, 100 miles, I noticed the lights on my steering wheel were not on and my radio controls on steering wheel did not work. The DIC controls were working. Today the lights were on on the steering wheel and the controls worked.
Looks like I am starting to get intermittent issues.
Looks like I am starting to get intermittent issues.
Burning Brakes
Joined: Mar 2013
Posts: 1,135
Likes: 14
To those of you noticing rattles in the rear compartment or the "hatch", the following thread may be helpful to you. I had a REALLY annoying rattle that I fixed in 5 minutes on each side as outlined in the thread. I also noticed a less annoying rattle after fixing the one in the thread. It was associated with the trim piece at the top of the rear window inside. It has a tendency to sometimes vibrate against the glass. Stuck a self adhesive piece of felt ("fuzzy" side of Velcro, black) under it...solved. My cabin is quiet, solid and serene now for over 2000 miles over all sorts of roads.
http://forums.corvetteforum.com/c7-g...heres-how.html
http://forums.corvetteforum.com/c7-g...heres-how.html
Last edited by Rad22; Dec 25, 2013 at 12:39 AM.
Heel & Toe
Joined: Nov 2013
Posts: 16
Likes: 0
Oil Pressure - Vin # 1533
Chevy Service Department last week gave me a copy GM document #3274588 - page 7, that states the following..." Oil Pressure - Minimum - Hot, 22 psig at 1,000 rpms, 30 psig at 2,000 rpms, 33psgi at 3000 rpms. Seems to close my issue and I hope this may resove for other who have the same question.
Burning Brakes
Joined: Aug 2013
Posts: 1,058
Likes: 36
From: Papillion NE
Just a short note to say good customer service from Marissa at Chevrolet. I had reported the dimming issue that I have on my C7. Marissa has called my dealership and discussed the issue, my dealership called me and asked me to bring the car in stating they now had the fix. I have not been able to bring it in as the Nebraska roads are full of sand and gravel. When the roads clear I will bring it in. The most interesting thing is that Marissa followed up with me today ... Christmas ... asking me to follow up when I had an update. I also have a Cadillac and a Mercedes and they have never emailed me except to try to get me to buy another car. Good job Chevy!
Drifting
Joined: Nov 2004
Posts: 1,765
Likes: 47
From: Doylestown PA
Instructor
Joined: Dec 2013
Posts: 144
Likes: 0
My three issues:
1. HVAC definitely is off. It was 33 outside and when set to 75, it was blowing cool air and not very toasty in my car. I can't set my other cars to 75 without it being too hot.
2. Heated seats. Put simply: they suck. At the highest settings, it's barely warm and this was after waiting 15-20 min
3. My mirrors have two identical holes under them that look like a rock chip. At least 2 other people reported the same issue on my thread here about it: http://forums.corvetteforum.com/c7-g...r-mirrors.html
1. HVAC definitely is off. It was 33 outside and when set to 75, it was blowing cool air and not very toasty in my car. I can't set my other cars to 75 without it being too hot.
2. Heated seats. Put simply: they suck. At the highest settings, it's barely warm and this was after waiting 15-20 min
3. My mirrors have two identical holes under them that look like a rock chip. At least 2 other people reported the same issue on my thread here about it: http://forums.corvetteforum.com/c7-g...r-mirrors.html
Race Director
Joined: Mar 2010
Posts: 16,001
Likes: 824
These updates are not for everyone. These update are only for owners that have concerns with their HVAC or dim DIC. If you are not experiencing any concerns, then you do not need the update.
If you were built prior to 11/15, you are eligible. If you are built after 11/15 the update were already performed.
If you would like me to get into contact with your dealer, please PM me with your full VIN, mileage, address, phone number, name, and the name of your dealership. I will get a case set up for you and make sure your dealership has all the information they need.
Thanks,
Kelly J.
Chevrolet Customer Care
Race Director
Joined: Mar 2010
Posts: 16,001
Likes: 824
The update was released right about that time. I do not have a specific date, sorry. I can give your dealership a call and let them know of the update. Please PM me with your information and the concerns you are having.
I hope you had a wonderful holiday,
Kelly J
Chevrolet Customer Care
Racer
Joined: Dec 2013
Posts: 366
Likes: 47
From: Walnut CA
Hi Kelly
How can I tell when my car was built... #3872...do I need to update? The AC seems to be on, despite the AC off showing. I not have any other issues though
Any help is appreciated
How can I tell when my car was built... #3872...do I need to update? The AC seems to be on, despite the AC off showing. I not have any other issues though
Any help is appreciated
Hey Sand,
These updates are not for everyone. These update are only for owners that have concerns with their HVAC or dim DIC. If you are not experiencing any concerns, then you do not need the update.
If you were built prior to 11/15, you are eligible. If you are built after 11/15 the update were already performed.
If you would like me to get into contact with your dealer, please PM me with your full VIN, mileage, address, phone number, name, and the name of your dealership. I will get a case set up for you and make sure your dealership has all the information they need.
Thanks,
Kelly J.
Chevrolet Customer Care
These updates are not for everyone. These update are only for owners that have concerns with their HVAC or dim DIC. If you are not experiencing any concerns, then you do not need the update.
If you were built prior to 11/15, you are eligible. If you are built after 11/15 the update were already performed.
If you would like me to get into contact with your dealer, please PM me with your full VIN, mileage, address, phone number, name, and the name of your dealership. I will get a case set up for you and make sure your dealership has all the information they need.
Thanks,
Kelly J.
Chevrolet Customer Care
Racer
Joined: Aug 2013
Posts: 380
Likes: 9
From: Russellville TN
St. Jude Donor '13-'14-'15
Hey Sand,
These updates are not for everyone. These update are only for owners that have concerns with their HVAC or dim DIC. If you are not experiencing any concerns, then you do not need the update.
If you were built prior to 11/15, you are eligible. If you are built after 11/15 the update were already performed.
If you would like me to get into contact with your dealer, please PM me with your full VIN, mileage, address, phone number, name, and the name of your dealership. I will get a case set up for you and make sure your dealership has all the information they need.
Thanks,
Kelly J.
Chevrolet Customer Care
These updates are not for everyone. These update are only for owners that have concerns with their HVAC or dim DIC. If you are not experiencing any concerns, then you do not need the update.
If you were built prior to 11/15, you are eligible. If you are built after 11/15 the update were already performed.
If you would like me to get into contact with your dealer, please PM me with your full VIN, mileage, address, phone number, name, and the name of your dealership. I will get a case set up for you and make sure your dealership has all the information they need.
Thanks,
Kelly J.
Chevrolet Customer Care
Thanks Kelly.